Services

The audit and the redesign, from the same hands.

Most firms find the problems and hand you a report. We find them, fix them, and make the result look like it was designed that way on purpose.

For agencies and compliance teams

Audit and Remediate

A full Section 508 and WCAG 2.2 AA review of your site, app, or documents, with every issue ranked by who it blocks and what it costs to fix.

WCAG compliance across live properties (global health agency)
76% → 94%
Lower remediation cost (global agency network)
65%

What you get

  • Manual testing with screen readers (NVDA, JAWS, VoiceOver), keyboard, zoom, and automated scans
  • A remediation plan ranked by impact, not a findings dump
  • Accessible PDF and document remediation, tagged and verified
  • An accessibility statement for your site

Good fit: government agencies, pharma compliance and MLR teams, anyone holding a demand letter.

For brand teams and agencies

Design and Developer Handoff

Inclusive experience design, design systems and illustration, handed to your developers as build-ready specs. Accessibility is part of the first sketch, so it never has to be bolted on later.

What you get

  • UX strategy, research, and journey mapping
  • Design systems with accessible components and tokens
  • Original illustration and visual communication by Jerlyn
  • Annotated, build-ready specs and acceptance criteria your developers can test against

Good fit: brand teams, pharma and healthcare agencies, nonprofits.

Start a design project

#genAI365

AI that works for everyone who uses it.

We help teams adopt generative AI without leaving people behind: accessible AI interfaces, image workflows trained on your own brand assets, and practices that keep a human accountable for every output.

  • Accessibility review of AI-powered tools and chat interfaces
  • Custom image models trained on your owned assets (Adobe Firefly Custom Models, LoRA)
  • Team practice: prompts, review steps, and disclosure that hold up to MLR and procurement
How we use AI ourselves

Process

How a project runs.

  1. Scope call

    You tell us what you're building and the deadline. We reply within 48 hours with fit and next steps.

  2. Proposal

    A quote shaped to your project and team: a project fee or an ongoing retainer, with the standard and deliverables named.

  3. Work

    Regular check-ins, with findings and designs shown as they happen.

  4. Handoff

    Files, a remediation plan or build-ready specs, and a walkthrough for your team.

Build your own scope

Already know what you need?

Choose a starting point and the project form opens with it already checked. Add anything else there.

Need an expert for a few hours?

Book accessibility or design consulting at an hourly rate, for a review, a second opinion, or a team question. Rates shared on request.

Ask about consulting

Have a deadline? Start there.

Tell me what you’re building and where it needs to land. I respond within 48 hours.

Start a project

IMPORTANT ACCESSIBILITY INFORMATION

INDICATION: Design Lady is indicated for organizations whose websites, documents, and campaigns must work for every person who uses them.

Do not launch if your site has images without alt text, text contrast below 4.5:1, or form fields without labels.

SIDE EFFECTS of inaccessible design may include lost customers, failed procurement reviews, and federal lawsuits (3,117 filed in 2025).

Tell your developer if you rely on an overlay widget. In 2025, 24.9% of website accessibility lawsuits targeted sites that had one installed.

Please see full Prescribing Information: the 5-minute self-audit