Design Lady | Accessibility and experience design

A phone form shown twice: first with an unlabeled field that a screen reader announces as edit text, blank; then the same field with a visible label, Prescription number.

Why it matters

One missing label. One person locked out.

She’s refilling a prescription on her phone with a screen reader. The form field announces “edit text, blank.” She can’t tell what it wants, so she gives up and calls.

The fix: a visible label tied to the field. Two lines of code, written before launch instead of after a complaint.

See how we fix it

Our method

The Ansanm Framework: eight ways people meet your work.

Every project is checked against all eight, together, so a fix in one never breaks another.

01Physical
05Contextual
02Digital
06Environmental
03Cognitive
07Social
04Emotional
08Purpose

Explore the Ansanm Framework

Services

How we can help.

For agencies and compliance teams

Audit and Remediate

Section 508 and WCAG 2.2 AA audits with a prioritized fix plan, plus accessible PDFs that pass review the first time.

Explore audits and remediation

For brand teams and agencies

Design and Developer Handoff

Inclusive experience design, design systems and illustration, with build-ready specs your developers can ship.

Explore design and handoff

For in-house teams

Guides and Resources

Free checklists, guides, and templates so your team keeps work accessible between projects.

Browse free resources

Proof

Accessibility built in costs less than accessibility bolted on.

WCAG compliance across live properties: 76% → 94%
Lower remediation cost: 65%

Typical:bolted on after the design

Ours:designed in with the page

Case study

We rebuilt pharma’s most obstructive component so it passes WCAG 2.2.

Read the ISI case study

Risk

New York leads the country in web accessibility lawsuits.

We’d rather you never meet one. Find your biggest gaps in five minutes, free.

Check your site in 5 minutes

Source: EcomBack 2025 annual report. Not legal advice.

New York City

Hi, I’m Jerlyn.Illustrator, Adobe Community Expert, CPACC and published author from Dominica, working from the Bronx. I lead every project and bring in trusted specialists when the work calls for it.

More about Jerlyn

Collaborating with her was always a highlight, with each project showcasing a perfect mix of top-notch UX, engaging visuals, and thoughtful accessibility.

M. C., CX and Omnichannel Strategy

Start a project.

Tell me what you’re building and where it needs to land. I respond within 48 hours.

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IMPORTANT ACCESSIBILITY INFORMATION

INDICATION: Design Lady is indicated for organizations whose websites, documents, and campaigns must work for every person who uses them.

Do not launch if your site has images without alt text, text contrast below 4.5:1, or form fields without labels.

SIDE EFFECTS of inaccessible design may include lost customers, failed procurement reviews, and federal lawsuits (3,117 filed in 2025).

Tell your developer if you rely on an overlay widget. In 2025, 24.9% of website accessibility lawsuits targeted sites that had one installed.